Focus group research

We carry out legacy focus groups for charities - we have carried out almost 1000 of them. Focus groups help you discover the attitudes, motivations and expectations of your stakeholders (donors, volunteers, users and their families if applicable) to ensure that legacy marketing is sensitively and cost effectively developed. The outcomes can be stunning and give you the fact based evidence you need to fulfil legacy income potential

Developing effective legacy marketing plans


We have helped 100s of charities - large and small - develop leading edge legacy marketing strategies. Using the vast experience of Richard Radcliffe in legacy fundraising he can help you formulate objectives and an overall plan or spotlight key targets and the best tactics to ensure maximum return on your investment. In addition he can help draft key legacy materials such as:
legacy brochures, articles for supporters newsletters, advertisements and even talks for local communities

Training

Richard has trained 1000s of fundraisers, volunteers and service providers to "make the legacy ask" - these courses can be tailored for individual charities or you can join one of our regular courses
Courses are inspirational, sensitive, amusing, informative and can be tailor made to ensure synergy with the activities of any target audience. Courses range from one hour to two days.
Richard also runs the two day, level 3 course run by the "Fundraising programme" (Directory of Social Change and the Institute of Fundraising - details can be found on www.dsc.org.uk)

The above services are led by:



Richard Radcliffe FInstF Cert

Richard has over 25 years experience in the voluntary sector - including being executive chairman of Smee & Ford - the only company to specialise purely in legacy research and fundraising worldwide. He started in fundraising with the MS Society, became Director of Fundraising of the Order of St John (St John Ambulance and the St John Ophthalmic hospital in Jerusalem) and then a director of the Charities Aid Foundation.
He has specialised in legacy fundraising for almost 15 years and met over 9000 donors, volunteers and service users in circa 950 legacy focus groups which he has held for almost 300 charities.

He developed and ran the first ever ground breaking trustee training course in City University.
He works with clients, and lectures, not only in the UK but also in USA, Canada, Denmark, Israel, Italy, France, Germany, Holland, Sweden, Norway, Singapore Australasia and Malaysia.

In a voluntary capacity he has been Treasurer of the Institute of Fundraising (and was a trustee for six years, and chaired the UK Fundraising Convention) and was recently Chairman of the International Fundraising Congress (the largest fundraising congress in the world outside America).

After all that self acclaim he is just a normal guy who loves the world of legacies!